This is the 3rd of the 7-part The CoopPay Manual series.

Getting Started with CoopPay: Registration Guide

Welcome to CoopPay! Before diving into the convenience of our app, let's get you registered and ready. Follow these simple steps:

  1. Download CoopPay: Get the app from the App Store or Play Store.
  2. Create Your Account:
    • Tap 'Get Started'.
    • Step 1: Sign In Information
      • Account Type: Choose “Personal”.
      • Username: Select a simple username for transactions. Keep it short.
      • Password: Create a secure password, meeting the character requirements.
      • Co-op Membership: Indicate if you're a member of a listed cooperative.
      • Unit: Select your cooperative (if applicable).
      • Referral Source: Optionally tell us how you discovered CoopPay.
    • Click “Continue” to move to the next step.
  3. Step 2: Contact Information
    • Fill in your personal details.
    • Agree to Pouch.ph's Terms of Service and Privacy Notice.
    • Tap “Create Account” to proceed.
  4. Step 3: Verification
    • Check for a verification code sent to your email and mobile.
    • Enter the code to verify your contact details.
    • Set and confirm a four-digit PIN.
  5. Complete Account Setup:
    • Tap the notification to verify your account fully.
    • Agree to the policies and guidelines.
    • Provide necessary documents, financial, and personal information.
    • Upload ID, a selfie with your ID, and your signature.

Note: Full-user KYC verification takes 24-72 hours. Once verified, you'll receive your Netbank account number and gain full access to CoopPay features.


For all the details, visit the 7-part series The CoopPay Manual!

Questions or Concerns?
Contact us at support [at] pouch.ph. Our team at One Coop Tech is eager to assist you with any queries. Find us at 6th Flr. 1CISP Bldg., 11 Mapagbigay St., Pinyahan, Quezon City, Metro Manila, Republic of the Philippines 1101. Email: management [at] onecoop.tech | Mobile: +63 927 142 4516.

Thank you for choosing CoopPay – your partner in financial freedom!

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